We provide speciality medicines for a wide range of complex and chronic conditions, including cancer, kidney disorders, and knee concerns.
We deliver life-saving treatments with a strong focus on precision, safety, and reliability. Backed by robust cold-chain logistics and a patient-first approach, Medfast ensures that even the most sensitive and hard-to-find specialty medicines reach those in need — quickly and securely. From rare and complex conditions to ongoing critical therapies, we bridge the healthcare gap by making timely access not just a promise, but a guarantee.
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Medfast is your trusted partner for specialty medicines — reliable, fast, and patient-focused. With end-to-end cold-chain logistics, expert support, and doorstep delivery, we ensure nothing stands between patients and their treatment.
Yes, there is a cold chain packaging charges (to ensure proper packaging of your medicines in ice box with ice gel packs)based on quantity you purchased
i.e. 1-3 vials = 49rs
4-6 vials = 99rs
7-10 vials=149rs
More than 10 vials =199rs
Cold chain products are packed in air tight zip lock bag and then sealed in ice box with ice gel packs and shipped via priority mail to maintain temperature.
After your order gets confirmed our pharmacists will verify your prescription and then seal your order in desired boxes. And cold chain products are sealed packed in zip lock bags and then sealed in ice box with ice gel packs, and dispatch it accordingly.
Medfast.net procures medications directly from pharmaceutical companies or authorized distributors, ensuring authenticity.
A Patient Assistance Program (PAP) is a program, usually sponsored by pharmaceutical companies, designed to help patients afford medications, particularly those with high costs. These programs offer financial assistance, such as discounts or free medications.
You can apply for PAP registration for eligible products on our website; fill out the form available on PAP page and our team will follow up for further assistance.
We support multiple payment options including credit/debit cards, UPI, net banking, pay-later services and COD (cash on delivery).
A Valid prescription must contain: prescriber’s information,Patient’s information Medication information Dosage guidance and Date of prescription
Absolutely, Medfast follows strict data privacy policies to keep your medical and personal information secure.
Returns are accepted in cases where the product received does not align with your order, is past its expiration date, or is damaged during shipping. Refunds or replacements will be contingent upon the availability of the product. Please refer to refund policy page for more information.
Don’t worry, if you receive a wrong, expired or damaged product then don’t consume or use that product and immediately contact our support team support@medfast.net or call at +91 9211503500
Yes, we actively collaborate with healthcare providers to streamline access to specialty medicines and improve patient care.
Once your order is confirmed, you’ll receive a tracking link via SMS or email to monitor your delivery status.
Medfast offers support programs that help with affordability, documentation, and guidance. Eligibility depends on treatment and financial criteria.
Yes, a valid prescription from a registered medical practitioner is mandatory to process your order.
Medfast specializes in life-saving and super specialty medicines, including those for cancer, autoimmune disorders, and rare diseases.
Medfast specializes in life-saving and super specialty medicines, including those for cancer, nephro, gynae, ivf, derma and many more
please call us at +91 9211503100 , +91 9211503200 and our team will assist you.
Yes, we offer pan-India delivery, including remote and underserved areas, with proper handling and care.
Orders can be modified or cancelled prior to shipping by selecting ‘CANCEL ORDER’ on the ‘Track My Orders’ page. Once a order is shipped you cannot modify or cancel it.
Delivery fees might be applicable depending on the value of your order. Add items in your cart and choose your location to see the relevant charges. Additionally, we provide free shipping for orders above Rs 3000.
Deliveries usually take place within 1 to 3 business days, subject to your location. In Delhi NCR region, we offer same-day delivery or delivery within 1 day, depending on product availability.
Indeed, if your prescription includes the names of the salts, you can buy a substitute medication that has same composition and strength.
We are sorry for any inconvenience this may have caused. Please reach out to us at +91 9211503100 or +91 9211503200, and our team will assist you.
Yes, it is mandatory for everyone to provide a valid prescription on the medfast.net website.
If a product/medication isn’t listed, please go to request medicine option and enter your details and medication required, then our team will assist you shortly or call at
+91 9211503100.
We support multiple payment options including credit/debit cards, UPI, net banking, and select EMI/pay-later services.
Absolutely. Medfast follows strict data privacy policies to keep your medical and personal information secure.
Yes, we offer pan-India delivery, including remote and underserved areas, with proper handling and care.
Delivery timelines vary by location and medicine type, but we prioritize fast, secure delivery — especially for critical therapies.
Yes, Medfast has a robust cold-chain logistics system that ensures proper storage and delivery of temperature-sensitive drugs.
